We are continuing to monitor for any further issues.
Posted May 21, 2026 - 12:56 NZST
Monitoring
From 11.15am-11.45am NZST, and 11.54am-12.10pm NZST there was a major outage for the Web Portal and Kiosk. The issue was due to a database query consuming resources and blocking other queries. A fix is being made to prevent this from occurring in the future.
Posted May 21, 2026 - 12:53 NZST
This incident affected: Web Portal, Kiosk, and API.